Privacy Policy
Last updated: April 2026
1. Who We Are
DW Clearance Solutions ("we", "us", "our") is a family-run house clearance business based in the United Kingdom. Our website address is: dwclearancesolutions.co.uk.
2. What Data We Collect
When you use our website, we may collect the following information:
- Contact information: Name, phone number, and email address (when you submit a reservation or enquiry).
- Delivery details: Postal address (if you request delivery of a reserved item).
- Usage data: Anonymous analytics data including pages visited, time on site, and browser type (if Google Analytics is enabled).
3. How We Use Your Data
We use the information we collect to:
- Process and manage item reservations.
- Contact you regarding your enquiry or reservation.
- Arrange collection or delivery of purchased items.
- Improve our website and services.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (e.g., our hosting platform Vercel) solely for the purpose of operating our website.
5. Data Retention
We retain your reservation and enquiry data for as long as is necessary to fulfil the purpose for which it was collected, typically no longer than 12 months after a transaction is completed.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Object to processing of your data.
- Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at dwclearancesoln@gmail.com or call 07447 447668.
7. Cookies
For information about how we use cookies, please see our Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: dwclearancesoln@gmail.com
- Phone: 07447 447668